Services & Support
SOFTWARE MAINTENANCE & SUPPORT

Ensure your integration is always ahead of the curve with latest upgrades, security changes and patches with our annual Software Maintenance & Support subscription. 

The added Support element ensures that your team has one-on-one access to our engineering team to assit with technical issues. 

 

Software MaintenanceSoftware Maintenance

Our products are sold on a once-off basis. This means, your instance will remain at the level available at the time of purchase. Any upgrades you may require will come at an additional charge. Software Maintenance ensures that you can access our regular updates which can include new functionality, security upgrades and patches that benefit your integration as part of this package. 

 

SupportCommercial Support 

Support gives you the peace of mind that an expert engineer is on-hand to help through difficult integration issues. Especially in the early stages of a project this is vital. 

Get one-on-one access to our expert engineers to answers your technical queries and solve issues with you.  

 

ASK US ABOUT SOFTWARE MAINTENANCE & SUPPORT
COMMUNITY SUPPORT
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CONSULTING & DEVELOPMENT SERVICES

You have stringent requirements and high expectations of your integration. Work with our experienced engineers who have been developing embedded communication technologies since 2004.

 

Core Competencies

Our team of accomplished engineers has experience with a variety of platforms and technologies including:

  • UNIX/Linux, Windows, QNX, VxWorks, MacOS, iOS, Android
  • Scalability, Databases, Distributed Computing
  • avascript, jQuery, HTML5, AJAX
  • TCP/IP, Networking, Security

 

Service Models

We can work with your team in a variety of ways:

 

1. Outsourced Development: 

Assign us a piece of your project and we will deliver complete, working, tested and documented software. Our code is clean and easy to integrate. 

 

2. Consultancy: 


Utilise our team to validate and confirm your designs and directions. We can help you avoid any bottlenecks or significant issues. We can work on a time and materials basis or fixed price quotation after the provision of detailed requirements. 

 

Standards and IP

We focus on simplicity, robustness, usability, performance, security and maintainability. The code we create is well documented, cross-platform enabled and conforms to the relevant standards. We certify that all software has clean IP ownership so you don't need to worry about license contamination. Please contact us to discuss your project needs and how we can help you to meet them.

CONTACT US TO DISCUSS YOUR CONSULTING AND DEVELOPMENT NEEDS